By Wash A Bin Ltd·Last reviewed 4 October 2026·5 min read
A wheelie bin clean works best when the bin is empty and easy to reach. This guide walks through exactly what we need from you before a clean, what happens on the day, and what to do if your circumstances change. It reflects how our service actually works - you book a service day, not an arrival time, and you do not need to be home.
You are booking a day, not a time slot
When you book with Wash A Bin Ltd, you choose a service date. Cleans are carried out between 9:00 AM and 5:00 PM, Monday to Friday. We do not guarantee a specific arrival time, because our route is planned on the day to keep the service efficient and affordable.
That also means you do not need to wait in. As long as the bin is empty and accessible, our crew can clean it and return it to its spot while you get on with your day.
Your preparation checklist
Before your service day, work through this short list:
1Empty the bin completely. Leftover bags, loose rubbish or heavy items at the bottom stop us from doing a proper job.
2Put the bin out where we can reach it - by your usual collection point or another spot you note in your booking.
3Make sure the lid opens freely and nothing is parked in front of the bin.
4If you live somewhere with a shared bin store, gate code or key, mention it in the booking notes so access is not a surprise.
5Leave the bin out by 9:00 AM on your service day, or the evening before if that is easier.
What happens on the day
Our crew arrives within the service window, gives your empty bin a pressure wash inside and out, then puts it back where you left it.
The whole visit usually takes only a few minutes per bin. When we are done, we return the bin to where we found it, lid closed.
If the bin is not empty or not accessible
If a bin still contains waste, or we cannot reach it safely on the service day, we are not able to carry out the clean. In that case the booking counts as fulfilled and no refund is issued - this is set out in our booking terms, and it is the main reason the checklist above matters.
If something changes on the day - a missed collection, roadworks, a locked gate - call us on 07398 811980 as early as you can and we will do our best to help.
Monthly customers: your dates
On a monthly plan you pick weekday dates for your first month when you subscribe, matching the number of cleans your plan includes. For later months, check your booking confirmation or contact us to confirm upcoming dates.
The same preparation applies to every visit: empty bin, easy access, out by 9:00 AM.
Quick answers
Do I need to be home? No. Just leave the empty bin accessible on your service day.
Can I choose a morning or afternoon slot? No - we work Monday to Friday between 9:00 AM and 5:00 PM, and the arrival order depends on the day's route.
What if it rains? We work in most weather. In exceptional conditions we may need to move your booking to the next available service day.
How do I pay? Bookings are paid securely through Square's online checkout when you book.
Wash A Bin Ltd cleans household and commercial wheelie bins across Peterborough, Harlow and the surrounding towns and villages. Book online in under a minute, from £8.50 per bin.